Mastering Services: Your Digital Yard Gatekeeper
A service is more than a price on a bill. Use it to apply your yard rules automatically, so you don’t have to police them.
In LIVERYLive, a service isn’t just a charge on an invoice. It’s a way to enforce your yard rules automatically.
1. Stop the last-minute rush
Owners booking a mane pull or an early bring-in just as you’re starting? Set Days Notice on the service. If someone books inside that window, a Late Booking Fee is added automatically. You still get the work, you’re paid for the short notice, and owners learn to book earlier.
2. Manage your workload with daily limits
- Staff capacity: if your team can only manage three full livery upgrades on a Sunday, set the daily limit to 3. Once they’re booked, no more can be.
- Blocking days: want weekends free of schooling sessions? Set the daily limit to 0 for Saturday and Sunday and the service disappears on those days.
3. Decide what needs your approval
- Straight to To Do: simple jobs like extra hay go straight onto the staff list.
- Approval required: for bigger jobs like a clip and wash, set the service to Request. It stays off the staff list until you approve it, so you can check you have the time and space.
Accept all pending requests?
– The subitem ‘Rug on/off’ is not included in the horse’s package and will cost £0.50.
– A late request fee of £1.00 will be charged.
4. Sell shop items by quantity
For products like shavings, haynets or feed, turn on Quantity. Owners choose how many they want, staff see the exact number, and invoices are accurate.
At a glance: which rule to use
| Your goal | Service rule |
|---|---|
| Encourage early booking | Days Notice + late price |
| Protect your Sunday staff | Daily limit (e.g. 3) |
| Keep weekends for yourself | Daily limit set to 0 |
| Check jobs before they start | Require approval |
| Sell shop items accurately | Turn on Quantity |
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App Top Tip: Kill the “Instruction Overload” with Additional Extras
App Top Tip: The 30-Second Monthly Invoice
See it on your own yard
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