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Tips & guides

Mastering Services: Your Digital Yard Gatekeeper

A service is more than a price on a bill. Use it to apply your yard rules automatically, so you don’t have to police them.

7 April 20261 min readBy the LIVERYLive team

In LIVERYLive, a service isn’t just a charge on an invoice. It’s a way to enforce your yard rules automatically.

1. Stop the last-minute rush

Owners booking a mane pull or an early bring-in just as you’re starting? Set Days Notice on the service. If someone books inside that window, a Late Booking Fee is added automatically. You still get the work, you’re paid for the short notice, and owners learn to book earlier.

2. Manage your workload with daily limits

  • Staff capacity: if your team can only manage three full livery upgrades on a Sunday, set the daily limit to 3. Once they’re booked, no more can be.
  • Blocking days: want weekends free of schooling sessions? Set the daily limit to 0 for Saturday and Sunday and the service disappears on those days.

3. Decide what needs your approval

  • Straight to To Do: simple jobs like extra hay go straight onto the staff list.
  • Approval required: for bigger jobs like a clip and wash, set the service to Request. It stays off the staff list until you approve it, so you can check you have the time and space.

4. Sell shop items by quantity

For products like shavings, haynets or feed, turn on Quantity. Owners choose how many they want, staff see the exact number, and invoices are accurate.

At a glance: which rule to use

Your goalService rule
Encourage early bookingDays Notice + late price
Protect your Sunday staffDaily limit (e.g. 3)
Keep weekends for yourselfDaily limit set to 0
Check jobs before they startRequire approval
Sell shop items accuratelyTurn on Quantity

Try it in the demo yard

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