App Top Tip: Kill the “Instruction Overload” with Additional Extras
Stop the “can you turn out Apollo, rug if it rains, boots if it’s wet…” messages. Let owners tick exactly what they want.
The problem
“Can you turn out Apollo? If it rains, put his rug on. If it’s dry, fly mask please, and boots on the front if the field’s wet.” It’s these small details that cause the most stress, and the most mistakes.
The solution: additional extras
When you set up a core task such as Turn Out or Bring In, you can attach a list of optional extras. When the owner makes a request, they simply tick the ones they want.
Example extras
| Extra | Price |
|---|---|
| Rug change | £2.00 |
| Fly mask on | Free |
| Apply sun cream | Free |
| 4x stable bandages off / 4x boots on | £5.00 (for the extra time) |
Why it’s a game-changer
Owners say exactly what they want. No guessing whether today is a boots day.
Quick extras can be free; time-consuming ones can carry a small fee.
Staff see the exact checklist on screen, not a scroll of texts.
The result
A calmer yard. Staff know what to do, and owners know their horse gets exactly the care they asked for.
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