Terms & Conditions for Livery Live website and/or mobile app

By downloading or using the website (https://liverylive.com/)/mobile app, these terms will automatically apply to you; therefore, you should make sure that you read them carefully before downloading or using the website/mobile app. You are not allowed to copy, or modify the website/mobile app, any part of the website/mobile app, or our trademarks in any way. You are not allowed to attempt to extract the source code of the website/mobile app, and you also should not try to translate the website/mobile app into other languages, or make derivative versions. The website/mobile app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it still belong to Devonish Pantlin Limited T/A Livery Live, company number 12774929, registered office is at Unit L32, Bletchley Business Campus Barton Road, Bletchley, Milton Keynes, England, MK2 3HU.

After signing up for the free trial period, Livery Live will send you an email to set up your account and when set up is completed, the mobile app will become available to you and all your horse owners for download and use free of charge. The account will be active for a period of 6 weeks or as otherwise agreed with Livery Live. This can be cancelled at any time during or at the end of the trial period by unsubscribing via website/mobile app or e-mailing us at [email protected] at least 48 hours before your trial period ends. You will receive an email from Livery Live on the day you start your trial period containing the date your free trial will end. You will receive an email with a payment link within 14 days of your trial period ending. With the option to pay a monthly subscription or yearly subscription. If no subscription is set up before the end of the free trial your account will be suspended after the end date.

Monthly subscription: On receipt of monthly payment your subscription account will be active for 1 full calendar month from the date of payment receipt and will automatically renew and be debited on the same day each subsequent month for a period of 1 full calendar month. Email confirmation of payment receipt will be sent to you by Stripe/GoCardless. Your subscription agreement can be terminated at any time during the calendar month by unsubscribing via website/mobile app or e-mailing us at [email protected] at least 48 hours before your subscription account is due to renew. The account will stay active for the full prepaid current calendar month and no refunds will be paid on a pro rata basis. In the event of non-payment you will receive an email reminder on the payment due date and 5 days after the payment due date has passed. If no payment is received within 10 days after payment due date you will receive an email notifying you that your subscription account has been suspended. On receipt of payment within one calendar month from the original payment due date, your subscription account will be reactivated from the initial payment due date with all previous input and billing available to you. If payment is received later than 1 calendar month from the original due date, your subscription account will be reactivated on date payment is received and future payments taken as above from this date. Previous input and billing will be available to you.

Yearly subscription: On receipt of yearly payment your subscription account will be active for 12 full calendar months from the date of payment receipt. E-mail confirmation of payment receipt will be sent to you by Stripe/GoCardless. The account will stay active for the full prepaid 12 months and no refunds will be paid on a pro rata basis. Payment in full for renewal for the next 12 month period is due within 1 calendar month before the end of the subscription period. This subscription will not auto-renew. In the event of non-payment, the account will be suspended until a new payment is received.

If Livery Live has to terminate this service, you will be given 1 full calendar month notice that this agreement is coming to an end.

Devonish Pantlin Limited T/A Livery Live is committed to ensuring that the website/mobile app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the website/mobile app at any time and for any reason.

The Livery Live website/mobile app stores and processes personal data that you have provided to us, in order to provide our service. For further details please refer to our Privacy Policy at https://liverylive.com/. It is your responsibility to keep your phone and access details to the website/mobile app secure. The website/mobile app uses third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the website/mobile app

You should be aware that there are certain things that Devonish Pantlin Limited T/A Livery Live will not take responsibility for. Certain functions of the website/mobile app will require the website/mobile app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Devonish Pantlin Limited T/A Livery Live cannot be held responsible for the website/mobile app not working at full functionality if you do not have access to Wi-Fi, and you do not have any of your data allowance left. If you are using the website/mobile app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the website/mobile app, or other third party charges. In using the website/mobile app, you are accepting responsibility for any such charges, including roaming data charges if you use the website/mobile app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you are using the website/mobile app, please be aware that we assume that you have received permission from the bill payer for using the website/mobile app.

Along the same lines, Devonish Pantlin Limited T/A Livery Live does not accept responsibility for the way you use the website/mobile app i.e. you need to make sure that your device stays charged, i.e. if it runs out of battery and you cannot turn it on to avail the service, Devonish Pantlin Limited T/A Livery Live cannot be held responsible.

With respect to Devonish Pantlin Limited T/A Livery Live’s responsibility for your use of the website/mobile app, when you are using the website/mobile app, it is important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Devonish Pantlin Limited T/A Livery Live accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the website/mobile app.

At some point, we may wish to update the website/mobile app. The website/mobile app is currently available on Android & iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the website/mobile app to) may change, and you will need to download the updates if you want to keep using the website/mobile app. Devonish Pantlin Limited T/A Livery Live does not promise that it will always update the website/mobile app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you. If Livery Live has to terminate this service, you will be given 1 full calendar month notice that this agreement is coming to an end.

Unless we tell you otherwise, upon any termination, (a) the rights and licences granted to you in these terms will end; (b) you must stop using the website/mobile app, and (if needed) delete it from your device.

These Terms & Conditions will be governed by and construed and interpreted in accordance with the law of England and Wales and the parties agree to submit to the exclusive jurisdiction of the English Courts.

We may update our Terms & Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 19/08/2024.

If you have any questions or suggestions about our Terms & Conditions, do not hesitate to contact us at [email protected]